Cognitive dissonance

Cognitive dissonance

Cognitive dissonance is the psychological discomfort we experience when we hold contradictory or incompatible beliefs, ideas, or values at the same time.

More about this emotion

Cognitive dissonance can manifest itself through other emotions, such as anger, anxiety, guilt, or shame.

We may resolve the inconsistency by changing our behavior, like the smoker who knows that smoking is unhealthy and struggles to stop but is ultimately able to quit. However, we often try to avoid these negative feelings without having to resolve the inconsistency at the root of the dissonance.

For instance, we may change our beliefs, like the smoker who thinks they only smoke for fun and can quit at any time without ever quitting. We may adopt new thoughts that justify our current behaviors, like the owner of a gas-guzzling car who explains their choice by focusing on the flaws of electric vehicles. We may blame others, like the student who got an F and blames the teacher's teaching methods or the employee who wanted a promotion and blames their manager for giving it to their colleague. We may limit our exposure to the stimulus, like the left-leaning citizen who avoids watching right-leaning news, or vice versa. Lastly, we may seek connection, like someone who feels guilty about not being more environmentally conscious and joins a political party that opposes strict environmental policies and claims to protect people's economic freedom and purchasing power.

Sources and other readings

Atlas of the heart

B. Brown

Atlas of the heart

B. Brown

Cognitive dissonance

Khan Academy

Cognitive dissonance

Khan Academy

How we live with contradictions

Hidden Brain

How we live with contradictions

Hidden Brain

Cognitive Dissonance (Definition + 3 Examples)

Practical Psychology

Cognitive Dissonance (Definition + 3 Examples)

Practical Psychology

Quotes

A man with a conviction is a hard man to change. Tell him you disagree and he turns away. Show him facts or figures and he questions your sources. Appeal to logic and he fails to see your point.

L. Festinger

A man with a conviction is a hard man to change. Tell him you disagree and he turns away. Show him facts or figures and he questions your sources. Appeal to logic and he fails to see your point.

L. Festinger

The existence of dissonance, being psychologically uncomfortable, will motivate the person to try to reduce the dissonance and achieve consonance. When dissonance is present, in addition to trying to reduce it, the person will actively avoid situations and information which would likely increase the dissonance.

L. Festinger

The existence of dissonance, being psychologically uncomfortable, will motivate the person to try to reduce the dissonance and achieve consonance. When dissonance is present, in addition to trying to reduce it, the person will actively avoid situations and information which would likely increase the dissonance.

L. Festinger

If a given activity fails and it causes the death of a follower, it is because the rest of the group had insufficient faith or that it was done too late. Should the extraterrestrial beings not descend at the appointed time, then it may also be explained as due to their being frightened by the non-believers. Thus all plots and prophecies become possible — the capacity to reduce cognitive dissonance is the cement of the cult when it confronts reality, and this is why the layman is helpless before the nonsense that is spread by these speeches.

J.-M. Abgrall

If a given activity fails and it causes the death of a follower, it is because the rest of the group had insufficient faith or that it was done too late. Should the extraterrestrial beings not descend at the appointed time, then it may also be explained as due to their being frightened by the non-believers. Thus all plots and prophecies become possible — the capacity to reduce cognitive dissonance is the cement of the cult when it confronts reality, and this is why the layman is helpless before the nonsense that is spread by these speeches.

J.-M. Abgrall

The Court finds, based upon the evidence introduced at trial, that Marlboro Lights and Cambridge Lights were introduced into the market by Philip Morris with the intent to provide smokers who were concerned about their health with a product that could reduce the cognitive dissonance associated with smoking and thereby allow them to continue to smoke cigarettes.

N. G. Byron

The Court finds, based upon the evidence introduced at trial, that Marlboro Lights and Cambridge Lights were introduced into the market by Philip Morris with the intent to provide smokers who were concerned about their health with a product that could reduce the cognitive dissonance associated with smoking and thereby allow them to continue to smoke cigarettes.

N. G. Byron

Most people are not liars. They can't tolerate too much cognitive dissonance. I don't want to deny that there are outright liars, just brazen propagandists. You can find them in journalism and in the academic professions as well. But I don't think that's the norm. The norm is obedience, adoption of uncritical attitudes, taking the easy path of self-deception.

N. Chomsky

Most people are not liars. They can't tolerate too much cognitive dissonance. I don't want to deny that there are outright liars, just brazen propagandists. You can find them in journalism and in the academic professions as well. But I don't think that's the norm. The norm is obedience, adoption of uncritical attitudes, taking the easy path of self-deception.

N. Chomsky